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Displaying Incorrect Interest Rates on Web Platform- Under Investigation
We are currently investigating an issue where some customers may see incorrect interest rates displayed on the web platform. Our teams have identified the cause and are actively working on a fix to ensure consistent and accurate information across all platforms. We appreciate your patience and will provide further updates as progress continues.
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Scheduled Maintenance – Card Services
Maintenance window (ET): Thursday, April 02 | 6:00 AM – 9:00 AM ET Maintenance window (PT): Thursday, April 02 | 3:00 AM – 6:00 AM PT Expected downtime: Up to ~5 minutes of potential unavailability within the window As part of scheduled maintenance, card-related services may be unavailable during this window. We appreciate your understanding…
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Alert: Fake EQ Bank Ads on Social Media
We’re seeing an increase in fraudulent ads on social media platforms like Facebook and Instagram pretending to be EQ Bank. These ads link to fake websites designed to steal your login or personal information. Stay safe: If you think you might have interacted with a suspicious ad: Reminder: Legitimate EQ Bank emails only come from…

