Customers with zero account balance in their accounts are unable to bring funds into their account using IET (Interac). After entering the security question and answer, they see a blank screen. This does not impact customers who have autodeposit setup on their accounts.  Issue is affecting iOS Mobile app. Workaround is to deposit the Interac…

We are currently having issue with Interac to choose contact from favourites in IOS Mobile app. As a workaround please remove contacts from favourites and then select the contact to send Interac. We are actively working to fix the issue. Android & WEB is working fine.

We’re seeing an increase in fraudulent ads on social media platforms like Facebook and Instagram pretending to be EQ Bank. These ads link to fake websites designed to steal your login or personal information. Stay safe: If you think you might have interacted with a suspicious ad: Reminder: Legitimate EQ Bank emails only come from…