Monday, May 1, 2023, there is an issue accessing E-transfer. This is impacting both mobile app and web platforms. Our technical team is working as quickly as possible to resolve this issue. We sincerely apologize for the inconvenience that this may cause.
Technical Difficulties Error
We are aware of the ongoing technical difficulties error customers are getting while trying to link their external bank accounts with EQ Bank. Please be advised that we are aware of the issue and our IT team is actively looking to resolve the issue. We appreciate your patience in this matter. Thank you
Receiving One Time Passcode
We are currently experiencing technical difficulties with sending One Time Passcodes to clients via email and text for account log ins. Our IT team is working actively to resolve the issue. We apologize for the inconvenience and appreciate your patience at this time.
Online and mobile banking are currently operational.